Contact Us
At ²ÝÝ®ÊÓƵÔÚÏß²¥·Å Broadband, we welcome the opportunity to better serve our customers. We have designed this website with your convenience in mind. Our Customer Support and FAQ sections are designed to provide answers to most of your questions about ²ÝÝ®ÊÓƵÔÚÏß²¥·Å Broadband TV and our products. If you still have a question after reviewing this information, we'd be glad to assist you. In all correspondence, please be sure to clearly identify yourself with your full name, address, and account number if applicable.
Give us a call anytime at (301) 797-5000!
In Person
Lobby Hours
- Monday through Friday, 8:30a.m. - 5:00p.m.
Drive Through Window Hours
- Monday through Friday, 8:30a.m. - 5:30p.m.
- Saturday, 9:00a.m. - 12 noon
- Sundays and major holidays - closed.
Main Office:
²ÝÝ®ÊÓƵÔÚÏß²¥·Å Broadband
1000 Willow Circle
Hagerstown, MD 21740
By Live Chat
Select the LIVE CHAT button in the lower right to reach a local Contact Center representative.
By Phone
Main Office - 301-797-5000 - 24/7 FREE
Tech Support - 301-797-5000
Customer Service Calls:
- Monday through Friday, 8:00 a.m. - 7:00 p.m.
- Saturday, 8:00a.m. - 5:00p.m.
By Email
Please fill out the appropriate form below to contact us.
Use this form to order new cable television, digital phone and Internet service, or to upgrade your existing service.
Check Service Availability Form
Use this form to see if ²ÝÝ®ÊÓƵÔÚÏß²¥·Å Broadband service is available at your address. Please note, ²ÝÝ®ÊÓƵÔÚÏß²¥·Å Broadband service is only available in Washington County, Maryland.
Use this form to contact our Business Class Service Group for more information and a free customized quote on services for businesses such as Digital Television, High Speed Internet, Digital Phone, and 50 channels of digital music.
Technical Repair - Television, Internet and Phone
Use this form to report technical service problems.
Use this form to contact our advertising sales department to discover how cable television advertising can benefit your business.
Use this form for general comments, questions and suggestions about our products and service. (Please do not use this form to report technical service issues - use the Technical Repair form above.)
Click the link above to register for our email list. ²ÝÝ®ÊÓƵÔÚÏß²¥·Å Broadband respects your privacy. We will never share your email with any third party.